Shipping Policy
Delivery
Delivery costs are additional to the displayed price and vary depending on the delivery service you select and the quantity/weight of goods ordered. We do not currently deliver outside South Africa. If your order is particularly heavy it may be subject extra delivery charges. If any order is subject to extra delivery charges you will be advised of the additional cost before your order is despatched. You have the option to cancel the order if you do not wish to pay any additional delivery costs.
Please note we are currently unable to deliver to PO Boxes or PVT Bag addresses.
Delivery options
There are three deliver options available:
- Pick Up From Store (usually Free)
Delivery times depend on the delivery service selected and the types of goods ordered. We always aim to despatch all goods in stock as quickly as possible. The maximum delivery lead time for goods is 10 days unless specifically agreed with you.
Couriers will require a signature to ensure safe receipt of your goods. If you are not available to collect and sign on the courier’s first visit they may leave it with a neighbour, or in a safe place (i.e. hidden from sight and protected from the rain). Our couriers will deliver until 9pm in most areas!
The couriers will attempt re-delivery up to a maximum of three (3) times and if delivery is not successful after the third attempt they will return the goods to us and we will issue a refund. We reserve the right to re-charge the delivery cost for re-delivery.
Table Tennis Tables, Pool tables and Aerobics machine
Delivery fee is R220 and free delivery services do not apply to table tennis tables, Pool tables and Aerobics machine
You may accept the delivery charges or cancel your order at the time of checking out.
Please note that charges may apply for returning these goods in the event of cancellation, please see our returns policy.
Split delivery
We may split delivery of your order into several parts based on stock availability. You will not be charged extra for this facility.
Free delivery offers
Free delivery offers, when available. Free delivery offers cannot be used in conjunction with any other offer, promotion or discount code.
Our Returns Policy
You may cancel your order any time within fourteen (14) working days, beginning on the day after you received
